PLEASE NOTE: CUSTOM WELLNESS JOURNALS AND PLANNERS ORDERED BETWEEN JULY 4 - 18 WILL BE SHIPPED AFTER JULY 18. (ORDERS FOR STARTER JOURNALS, PREDESIGNED JOURNALS, RACIAL HEALING JOURNALS, ASTROZEN JOURNALS, AND LIL JOURNALS ARE NOT AFFECTED)

Return & Refund & Shipping Policies

Shipping Policy

Products delivered in the United States are shipped with USPS shipping, with options of Media Mail, First Class Mail, and Priority Mail. Standard USPS international first class shipping rates apply for orders delivered outside the United States.

We aim to fulfill and ship orders within 3-5 business days. Bulk orders require more time to fulfill, and we will provide you an estimate of the time required if your order will take more than three business days to fulfill. When an order is fulfilled, a tracking number will be provided.  

Return & Refund Policy

We offer refunds within 30 days of delivery of your order for orders that are damaged during shipping. For a refund request, please contact us at alina@zenitjournals.com with your order number and details of the defect. We will provide you with an address for returns at that time and we will notify you whether you are entitled to a refund or a replacement. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. Refunds will be processed and returned back to the original payment method within 5 business days.

Refunds include the original shipping charges associated with your order. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item.